Return & Refund Policy

Return & Refund Policy

Last updated: August 2026

Jakaria Enterprise is committed to customer satisfaction. Please read our return and refund policy below.

1. Eligible Returns

  • Damaged, expired, or incorrect products reported within 24 hours of delivery
  • Products that do not match the order description

2. Refund Timeline

Approved refunds are processed within 7 to 10 working days after we receive and inspect the returned item(s).

  • Cash on Delivery: Refund via bKash/Nagad or bank transfer within 7–10 working days
  • Online payment (EPS / SSLCommerz): Refund to original payment method within 7–10 working days

3. How to Request a Return or Refund

  1. Email jakariamh252@gmail.com or call +13475428305 with your order number and reason
  2. Attach photos if the product is damaged or incorrect
  3. Our team will respond within 2 business days

4. Contact

Jakaria Enterprise
Kantinagar, Bowalda, Hatos, Horipur, Kushtia, Bangladesh
Email: jakariamh252@gmail.com
Phone: +13475428305